Mark Gerzon

Private facilitator, Mediator, Trainer, Author and key organizer of the Congressional Civility Retreats

Interviewed by Julian Portilla, 2003

This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

Learn about the symbols and structures that give things power in Capitol Hill and make sure the retreat process, this third side process, this conflict resolution process, has those symbols and those structures and those resources. If you don't have the symbols and the structures and the resources, you'll get overpowered by the people who do. So if they have staff and committee and they have money, and rooms, but you don't have staff or committee or money or rooms you can have an idea about who's time has come, but you're idea has no place to hang its hat, so make sure you have the tangible resources you need.