Rumor Control

Tamra d'Estrée explains how connections formed during small group processes can later be used to quel rumor or clarify disputed facts.
Nancy Ferrell discusses how rumors can be controlled by opening lines of credible communication.
Mediator Silke Hansen describes how she gained the parties' trust by serving as a one-person rumor control team.
MediatorRobert Hughes reports that one aspect of an agreement after a police shooting incident was the formation of a fact-finding team.
Mediator Manuel Salinas describes CRS rumor control teams.